3CX Academy Basic Certification 2025 – 400 Free Practice Questions to Pass the Exam

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How does 3CX's unified communications feature enhance business communication?

By integrating various communication forms into one platform

3CX's unified communications feature significantly enhances business communication by integrating various forms of communication into one cohesive platform. This integration enables users to seamlessly connect through voice calls, video conferencing, instant messaging, and more, all within a single application. By providing a unified solution, it eliminates the need for multiple disparate tools, allowing for smoother and more efficient communication across teams and departments. This also simplifies the user experience, as employees can easily switch between different communication methods without needing to navigate between various applications.

Such an approach fosters better collaboration, as team members can communicate in the manner that best suits their needs at any given time, whether that means talking through a quick voice call, organizing a full video meeting, or sending an instant message to clarify details.

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By reducing the number of users allowed in meetings

By limiting communication to voice only

By increasing costs for communication tools

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